Remove Skype from the Administrators group under the Admin account after confirming the issue has been resolved.Īpex Digital Solutions is a technology success provider enabling business transformation for customers to be more secure, productive, and engaged.Reboot the Teams Room and it should now load and sign into your resource account.This will launch the Teams room app successfully.Within the task manager select File> Run New Task> Type in shell:AppsFolder.When the screen goes black, you will see the Task Manager option. You need to wait for the Teams Room auto launch app to “timeout” which will take a few minutes. Press CTRL + ALT + DEL to launch the task manager (you can since Skype is now admin). Elevate the Skype account by adding it to the Administrators group.Open the Teams app in the Microsoft Store to ensure it’s able to launch. Open the MS Store app and run all updates for all apps.After the reboot the issue will still occur.Install the Patch: KB5015020 – Out-of-Band-Update-Catalog Go to the following Microsoft Catalog site and install the patch according to your system build and reboot. Open up a web browser within the admin account.Select “switch user” and sign into the admin account on the Teams Room device.Press CTRL+ALT+DEL (use a wired keyboard and mouse on the Teams Room System for easier input).
Microsoft has released an Out-of-band Patch KB5015020 to resolve the app load up issue.
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